Unique Product ID Mnemonic Code Legacy Mnemonic Code
Code AZBX AZBX AZBX
Unique Product ID AZBX
Show Current Service
Request Type Update
Name Your itinerary: customized
Web PEM $nbsp;
CRM $nbsp;
SOW $nbsp;
Technology Tab $nbsp;
Short Definition Bespoke Customization to the standard Itinerary which is mutually agreed upon between CWT & the Client
Specific Client Definition $nbsp;
Client Definition Provision of a clear, standard travel itinerary including all booked travel segments, reservation status, airline ticket rules, supplier cancellation and amendment policies, compliance messaging and trip alternatives where appropriate, plus contact details for 24x7 booking and support services. Viewable on mobile devices and available in 18 languages. Bespoke customization available via mutual agreement
LoB Business Travel Commercial
Value Type Traveler Experience
Service Category Customizable
Group Travel Documents
Category Type
Local Service $nbsp;
Owner Scislowska, Anna
Owner Manager Rogers, Jonathan
Published On 2025-03-13
Internal Note Please note that customization is feasible for every market utilizing myCWT Itinerary. However, there are rules and regulations around it - see Buzz link below.

Be sure to get approval from DSD first, as well as the myCWT Itinerary SMEs before committing to customization with clients.
Archived On 2025-05-21
Change Comments -------
Warburton, Rebecca - 21 May 2025 11:10
Documentation

myCWT Itinerary