Unique Product ID Mnemonic Code Legacy Mnemonic Code
Code BTNC BTNC BTNC
Unique Product ID BTNC
Show Current Service
Request Type Update
Name Online booking tool: CWT preferred reseller with myCWT Profile as Entry Point
Web PEM $nbsp;
CRM $nbsp;
SOW $nbsp;
Technology Tab $nbsp;
Short Definition CWT Preferred OBT Reseller configuration standard with myCWT as Entry point and Portrait as master profile. This provides the best single user experience. Portait Outbound Synch is available to all OBT + Dual synchronisation for some OBTs
Specific Client Definition $nbsp;
Client Definition Ticket issuance and reporting of bookings made through an online booking tool (OBT) third-party provider when the OBT technology right of use is granted by CWT as a service to the client. Refer to configuration table for chosen OBT per country.

Creates a single user experience allowing customer to manage their profile via Portrait Outbound Synch and myCWT Portal, with DUAL synchronisation, where available/dependent on OBT.
LoB Business Travel Commercial
Value Type Traveler Experience
Service Category Essential
Group Booking Channel
Category Type Service
Local Service $nbsp;
Owner Eastlund, Dale
Owner Manager Jacquemin Sablon, Bruno
Published On 2025-06-17
Internal Note CWT has reseller agreements with Amadeus AeTM & Amadeus Cytric, Concur Travel, Deem (NORAM only), GetThere, KDS, APAC OBTs, & Traveldoo (EMEA only).

CWT China (China) and B+Plus (Japan) are proprietary OBTs of CWT' Joint Ventures.

Dual Sync currently only setup with Concur. See OBT availability matrix on Buzz for any updates to availability.
Archived On 2025-06-27
Change Comments -------
- 27 Jun 2025 17:02
Documentation

OBT: reseller agreement

OBT Matrix